Privacy Policy
Last updated: November 4, 2026
Cleaning Solution Co ("we," "us," "our") respects your privacy. This policy explains what personal information we collect from customers, how we use it, and the choices you have. By using our website and booking a service, you agree to the practices described here.
Information we collect
When you book a cleaning, we collect the details needed to provide the service: your full name, email address, phone number, ZIP code, service address, and the size of your home. We also record the service type, appointment date and time, assigned cleaner, and estimated cost. If you create a staff account, we collect your name and email for login and access management.
How we use your information
We use your information to schedule and confirm appointments, calculate your quote, communicate with you about your booking, assign a cleaner, and provide customer support. We may also use aggregated, non-identifying information to improve our services and website.
Email verification
To protect you and others from abuse, we send a one-time confirmation code to the email address you provide. No booking content is emailed until you confirm the code, ensuring your details are only shared once your email ownership is verified.
How we share your information
We share your booking details with the specific cleaner assigned to your appointment so they can complete the service. We never sell your personal information. We may disclose information when required by law or to protect our rights, customers, or safety.
Data retention
We keep your booking records for as long as needed to provide services and meet legal or accounting requirements, then delete or anonymize them. You may request deletion of your personal data at any time, subject to those obligations.
Data security
We protect your information with industry-standard safeguards, restrict access to authorized staff, and store booking details in a secured database. No method of transmission or storage is completely secure, but we work to protect your data.
Cookies and analytics
Our website may use basic cookies and analytics to understand how visitors use the site and to improve the experience. These do not identify you personally and you can disable cookies in your browser settings.
Your rights
You have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications. To exercise these rights, use the privacy choice form below or contact us using the details at the bottom of this page.
Your Texas privacy rights
If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) gives you the right to know what personal data we collect about you, access or obtain a copy of it, correct inaccurate information, request deletion, opt out of the sale or sharing of your personal data, limit our use of your sensitive personal information, and appeal our handling of a request. You also have the right not to face discrimination for exercising these rights. To submit a request, use the form below or contact us using the details at the bottom of this page. We will verify your identity and respond within 45 days.
Privacy choices for other state residents
If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you have additional rights under your state’s privacy law. These include the right to know what personal information we collect, request deletion, correct inaccurate information, opt out of the sale or sharing of your information, limit the use of sensitive information, and appeal our handling of a request. Submit a data subject request using the form below and we will respond within 45 days.
Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date. Continued use of our services after changes indicates your acceptance.
Data subject request form
For residents of California, Colorado, Connecticut, Texas, Utah, and Virginia.
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We will verify your identity before processing your request and respond within 45 days, as required by your state's privacy law.
Contact us
Questions about this policy or your personal data? Reach out and we will help.
Email: info@cleaningsolutionco.com
Phone: (631) 897-7953 · (631) 988-1113